Canada: Closed consultation on CRTC measures for enhancing customer notification for wireless and internet services (2024-293)

On 9 January 2025, the Canadian Radio-television and Telecommunications Commission (CRTC) closes its public consultation on enhancing customer notification. Submissions will inform the CRTC's future decisions on enhancing consumer protections in the telecommunications sector. The consultation focused on proposed updates to the Wireless Code and Internet Code, including enhanced notifications for contract expirations, international roaming, and time-limited promotions.