Description

Issued ruling in ICO investigation into DSG Retail concerning alleged data protection violations

On 9 January 2020, the Information Commissioner’s Office (ICO) issued a ruling in its investigation into DSG Retail Limited (DSG) concerning data protection violations. The ICO fined DSG GBP 500,000 (approx. USD 640’000) for failing to secure the personal information of at least 14 million people. An ICO investigation revealed that between July 2017 and April 2018, malware was installed on 5'390 tills in Currys PC World and Dixons Travel stores, leading to unauthorised access to 5.6 million payment card details and personal information. The fine, the maximum under the Data Protection Act 1998, was imposed due to inadequate security measures and the company's failure to protect personal data.

Original source

Scope

Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
data protection authority

Complete timeline of this policy change

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2020-01-09
in force

On 9 January 2020, the Information Commissioner’s Office (ICO) issued a ruling in its investigation…

2022-07-06
in force

On 6 July 2022, the First-tier Tribunal (Information Rights) (FTT) issued a ruling concerning DSG R…

2024-11-04
under appeal

On 4 November 2024, the UK Information Commissioner (ICO) announced the intention to appeal the Upp…