Description

Closed consultation on MAS guidelines on consumer protection measures by digital payment token service providers

On 21 December 2022, the Monetary Authority of Singapore (MAS) closed the public consultation on the guidelines on consumer protection measures by digital payment token service providers. The guidelines apply to digital payment token (DPT) providers and seek to mitigate consumer harm associated with cryptocurrencies. The guidelines impose obligations to enhance risk awareness, limit access to cryptocurrencies, and improve transparency and business conduct. The guidelines require providers to conduct regular assessments, avoid incentivising risky behaviours, and implement conflict management policies. The guidelines emphasise the importance of consumer awareness regarding the risks of cryptocurrency.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
digital payment provider (incl. cryptocurrencies)
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2022-10-26
in consultation

On 26 October 2022, the Monetary Authority of Singapore (MAS) opened the public consultation on the…

2022-12-21
processing consultation

On 21 December 2022, the Monetary Authority of Singapore (MAS) closed the public consultation on th…

2024-09-19
adopted

On 19 September 2024, the Monetary Authority of Singapore (MAS) adopted the guidelines on consumer …

2024-10-04
in force

On 4 October 2024, the guidelines on consumer protection measures by digital payment token service …

2025-06-19
in force

On 19 June 2025, the guidelines on consumer protection measures by digital payment token service pr…