Description

Adopted MAS guidelines on consumer protection measures by digital payment token service providers

On 19 September 2024, the Monetary Authority of Singapore (MAS) adopted the guidelines on consumer protection measures by digital payment token service providers. The guidelines apply to all digital payment token (DPT) service providers in Singapore and establish consumer protection standards covering asset custody, consumer access, and conflict of interest management. The guidelines require DPT providers to implement robust asset segregation practices to safeguard customer assets and inform retail customers of risks before providing services. The guidelines also require adopting measures to manage conflicts of interest and drawing on traditional capital markets legislation and best practices.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
digital payment provider (incl. cryptocurrencies)
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2022-10-26
in consultation

On 26 October 2022, the Monetary Authority of Singapore (MAS) opened the public consultation on the…

2022-12-21
processing consultation

On 21 December 2022, the Monetary Authority of Singapore (MAS) closed the public consultation on th…

2024-09-19
adopted

On 19 September 2024, the Monetary Authority of Singapore (MAS) adopted the guidelines on consumer …

2024-10-04
in force

On 4 October 2024, the guidelines on consumer protection measures by digital payment token service …

2025-06-19
in force

On 19 June 2025, the guidelines on consumer protection measures by digital payment token service pr…