Description

Implemented Law on Protection of Consumers' Rights (No. 19/2023/QH15) including quality of service requirements

On 1 July 2024, the Law on Consumer Protection, including provisions for quality of service requirements, entered into force. The law stipulates that traders must adhere to established regulations pertaining to the safety, measurements, quantity, we…

Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
cross-cutting
Implementation Level
national
Government Branch
executive
Government Body
central government

Complete timeline of this policy change

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2023-06-20
adopted

On 20 June 2023, the National Assembly adopted the Law on Consumer Protection, including provisions…

2024-07-01
in force

On 1 July 2024, the Law on Consumer Protection, including provisions for quality of service require…