Italy: Implemented AGCOM guidelines on internal complaint management system in accordance with Platform to Business Regulation and Digital Service Act
Description
Implemented AGCOM guidelines on internal complaint management system in accordance with Platform to Business Regulation and Digital Service Act
On 20 March 2024, the Italian Communications Regulatory Authority (AGCOM) issued guidelines on the internal complaint management system for online intermediation services in accordance with the provisions of the Platform to Business Regulation (P2B …
Scope
Policy Area
Other operating conditions
Policy Instrument
Organisational requirement
Regulated Economic Activity
platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body