Italy: AGCOM guidelines on internal complaint management system in accordance with Platform to Business Regulation and Digital Service Act

Progress

Current status
in force
20 Mar 2024 in force

Scope

Implementers
Italy
Policy Area
Other operating conditions
Policy Instrument
Organisational requirement
Regulated Economic Activity
platform intermediary: other
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

20 Mar 2024
in force

Implemented AGCOM guidelines on internal complaint management system in accordance with Platform to Business Regulation and Digital Service Act

On 20 March 2024, the Italian Communications Regulatory Authority (AGCOM) issued guidelines on the internal complaint management system for online intermediation services in accordance with the provisions of the Platform to Business Regulation (P2B …

Source
Event type outline
Action type implementation
Government branch executive
Government body other regulatory body