European Union: EU consumer protection investigation into WhatsApp regarding new privacy policy
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Timeline of events
Announced WhatsApp agreement to be more transparent on changes to its terms of service and privacy policy
On 6 March 2023, the European Commission announced that WhatsApp agreed to fully comply with EU rules by being more transparent on changes to its terms of service and privacy policy. This agreement follows the complaint filed in 2021 by the European…
SourceSecond Consumer Protection Cooperation Network letter to Whatsapp to request information on commercial policies
On 8 June 2022, the Consumer Protection Cooperation Network, which is composed of the EU national consumer protection authorities, sent a second letter to WhatsApp to reiterate their request that consumers must be informed about whether WhatsApp der…
SourceAnnounced Consumer Protection Cooperation Network letter to Whatsapp to request information on commercial policies
On 27 January 2022, the Consumer Protection Cooperation Network, which is composed of the EU national consumer protection authorities, sent a letter to WhatsApp to request clarifications about its commercial policies. More precisely, Whatsapp is req…
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