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Republic of Korea: Fair Trade Commission investigation into Spotify AB over subscription cancellations

Progress

Current status
in force
15 Oct 2025 in force

Scope

Implementers
Republic of Korea
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
streaming service provider
Government Branch
executive
Government Body
consumer protection authority
Implementation Level
national

Timeline of events

15 Oct 2025
in force

Fair Trade Commission ruling against Spotify AB with fine of KRW 1 million over subscription cancellations

On 15 October 2025, the Korea Fair Trade Commission (KFTC) issued a ruling against Spotify AB over subscription cancellations with KRW 1 million. The ruling found that Spotify AB violated the E-Commerce Act by failing to disclose operator identity a…

Source
Event type investigation
Action type ruling
Government branch executive
Government body consumer protection authority