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United Kingdom: Office of Communications investigation into AVS Group's compliance with age assurance obligations under Online Safety Act

Progress

Current status
in force
04 Dec 2025 in force
13 Oct 2025 under investigation
28 Aug 2025 under investigation
31 Jul 2025 under deliberation

Scope

Implementers
United Kingdom
Policy Area
Consumer protection
Policy Instrument
Age verification requirement
Regulated Economic Activity
platform intermediary: user-generated content
other service provider
Government Branch
executive
Government Body
other regulatory body
Implementation Level
national

Timeline of events

04 Dec 2025
in force

Office of Communications fined AVS Group GBP 1 million for breaches of age-assurance and information-notice duties under Online Safety Act

On 4 December 2025, the Office of Communications (Ofcom) fined AVS Group GBP 1 million for breaches of age-assurance and information-notice duties under the Online Safety Act. Ofcom also fined AVS Group GBP 50'000 for failing to respond to informati…

Source
Event type investigation
Action type ruling
Government branch executive
Government body other regulatory body
13 Oct 2025
under investigation

Office of Communications issued provisional notice of contravention to AVS Group Ltd for breaches of age-assurance and information-notice duties under Online Safety Act

On 13 October 2025, the Office of Communications (Ofcom) provisionally determined that there are reasonable grounds to believe AVS Group Ltd has failed, and continues to fail, to comply with Section 12 of the Online Safety Act 2023, which imposes a …

Source
Event type investigation
Action type interim ruling
Government branch executive
Government body other regulatory body
28 Aug 2025
under investigation

Office of Communications expanded investigation into AVS Group's compliance with age assurance obligations under Online Safety Act

On 28 August 2025, the Office of Communications (Ofcom) announced that it had expanded its investigation into AVS Group Ltd following the company’s failure to respond to a formal information notice issued on 30 July 2025 under Section 100 of the Onl…

Source
Event type investigation
Action type interim ruling
Government branch executive
Government body other regulatory body
31 Jul 2025
under deliberation

Office of Communications opened investigation into AVS Group's compliance with age assurance obligations under Online Safety Act

On 31 July 2025, the Office of Communications (Ofcom) initiated a formal investigation into AVS Group Ltd in relation to its compliance with the age-check duties established under the Online Safety Act. The investigation addresses whether AVS Group …

Source
Event type investigation
Action type announcement
Government branch executive
Government body other regulatory body