Description

Issued warning against Eventim and Ticketmaster for advertising misleading prices

On 10 March 2023, the Polish Office of Competition and Consumer Protection (UOKiK) announced it had issued a warning against Eventim and Ticketmaster, online ticket sales companies, for misleading consumers regarding ticket prices. According to UOKiK's investigation, it was not possible to purchase tickets for the minimum prices originally listed on the website, with additional costs often only becoming clear in the final stages of the purchase process. The companies are required to submit a report to UOKiK including explanations and indicating changes to their practices.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority

Complete timeline of this policy change

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2023-03-10
under deliberation

On 10 March 2023, the Polish Office of Competition and Consumer Protection (UOKiK) announced it had…