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On 17 October 2022, the Korean Personal Information Protection Commission (PIPC) announced that it is opening an investigation into Kakao Mobility Corp. Simultaneously, PIPC announced a strengthening of inspections due to the alleged infringement of the Korean Personal Protection Act. The PIPC stated that users of the Kakao T app were allegedly required to consent to the transfer of personal information to a third party, and for the users that rejected this requirement, the taxi service was refused. The PIPC will investigate the alleged practices' compliance with the data protection regulations.
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