India: Published Consumer Protection (E-Commerce) Rules, 2020 including operating conditions for e-commerce operators

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Description

Published Consumer Protection (E-Commerce) Rules, 2020 including operating conditions for e-commerce operators

The Indian Government publishes the Consumer Protection (E-Commerce) Rules, 2020. They include several operating conditions for e-commerce operators, including transparency on product origin and the platform's and seller's information as well as the appointment of a grievance officer. E-commerce entities shall further ensure accuracy in sellers' information and shall not impose cancellation fees.

Original source

Scope

Policy Area
Other operating conditions
Policy Instrument
Other operating condition, nes
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
central government

Complete timeline of this policy change

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2020-07-23
adopted

The Indian Government publishes the Consumer Protection (E-Commerce) Rules, 2020. They include seve…

2021-06-21
in consultation

The Ministry of Consumer Affairs, Food and Public Distribution opens consultation on proposed amend…

2021-07-21
processing consultation

The consultation on the proposed amendments to the Consumer Protection (E-commerce) Rules, 2020 is …