On 9 September 2022, the consultation on Amazon's commitments addressing allegations of abuse of dominance in the online marketplace closed. The Commission opened the investigation alleging that Amazon is discriminating against third-party sellers that don’t use its logistic and delivery services and noted that the rules for “Buy Box” and “Prime” artificially favour its retail services. In order to address the allegations, Amazon issued several commitments. Firstly, the company noted that it will apply” equal treatment” to all its business users for the selection of the Buy Box winner and that it will display a second “Buy Box” for sellers of the same good that provide a different offer. Secondly, Amazon committed to changing its criteria and rules for the “Prime” qualification to ensure non-discriminatory treatment. Thirdly, Amazon noted that it will permit its Prime business users to select any logistic and delivery services provider. Finally, Amazon pledged not to use the performance data from third-party carriers for its delivery and delivery services. In case of non-compliance with the issued commitments, the Commission could issue a fine of up to 10 % of Amazon’s global turnover.
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