Italy: Competition Authority opened investigation into Perplexity AI over alleged unfair contract terms in consumer service agreements
Description
Competition Authority opened investigation into Perplexity AI over alleged unfair contract terms in consumer service agreements
On 21 May 2026, the Competition Authority (AGCM) opened an investigation into Perplexity AI for allegedly including unfair contract terms in its Terms of Service. The case concerns the terms governing consumer use of Perplexity's AI service in Italy…
Scope
Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
ML and AI development
Implementation Level
national
Government Branch
executive
Government Body
competition authority
Complete timeline of this policy change
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2026-05-21
under deliberation
2026-07-06
in consultation