Italy: Competition Authority closed investigation into Nova over failure to disclose AI hallucination risks following commitments to improve user information
Description
Competition Authority closed investigation into Nova over failure to disclose AI hallucination risks following commitments to improve user information
On 21 April 2026, the Italian Competition and Market Authority (AGCM) concluded proceedings against Scaleup, a Turkish company offering NOVA Artificial Intelligence (AI) chatbox, a cross-platform aggregation service providing access to multiple AI m…
Scope
Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
ML and AI development
Implementation Level
national
Government Branch
executive
Government Body
competition authority