Description

Personal Data Protection Office announced investigation into Glovo over unlawful data collection practices

On 1 December 2023, the Personal Data Protection Office (UODO) announced an investigation into Glovo over alleged unlawful data collection practices in its mobile application. The investigation was initiated over claims that the company required users to submit scans or photos of identity cards or passports for fraud verification, including suspected theft, counterfeit payments, or mismatched card details.

Original source

Scope

Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
data protection authority

Complete timeline of this policy change

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2023-12-01
under deliberation

On 1 December 2023, the Personal Data Protection Office (UODO) announced an investigation into Glov…

2026-03-19
in force

On 19 March 2026, Poland’s Personal Data Protection Office (UODO) announced a fine of PLN 5.898 mil…