Brazil: Bill amending Consumer Protection Code including user rights to terminate subscription contracts by email (PL 535/2026) was introduced to Chamber of Deputies

Description

Bill amending Consumer Protection Code including user rights to terminate subscription contracts by email (PL 535/2026) was introduced to Chamber of Deputies

On 12 February 2026, the Bill amending the Consumer Protection Code, including user rights to terminate subscription contracts by email (PL 535/2026), was introduced to the Chamber of Deputies. The Bill applies to suppliers offering adhesion contracts structured as plans or subscription services. It would require such contracts to include a clause ensuring that consumers can formally terminate the contract by sending electronic correspondence via email. It would also require suppliers to register cancellation requests immediately and adopt procedures to verify the requester's identity. According to the Bill's explanatory notes, the objective is to facilitate contract termination procedures and adapt consumer relations to digital communication practices.

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Scope

Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
cross-cutting
Implementation Level
national
Government Branch
legislature
Government Body
parliament

Complete timeline of this policy change

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2026-02-12
under deliberation

On 12 February 2026, the Bill amending the Consumer Protection Code, including user rights to termi…