Description

European Commission reported on implementation of user speech rights under Digital Services Act (DSA)

On 16 February 2026, the European Commission published a summary regarding the implementation of user speech rights under the Digital Services Act (DSA) for the past two years. The summary addressed the impact of the legislation on online platforms including e-commerce marketplaces, search engines, and social media services. According to data reviewed, online platforms reversed approximately 50 million content moderation decisions affecting user accounts or content within two years of the law’s application. The inquiry noted that 30% of 165 million appeals submitted through internal platform mechanisms resulted in reversals. Furthermore, in the first half of 2025, out-of-court settlement bodies reviewed over 1'800 disputes involving Facebook, Instagram, and TikTok, overturning 52% of the decisions. The Commission highlighted such settlement bodies as offering an allegedly more efficient mechanisms to resolve such disputes. Finally, the Commission highlighted requirements of the DSA as a reminder to readers, such as the prohibition of targeted advertisements to minors (in effect since 2024) and the obligations for online marketplaces to monitor illegal goods and provide redress options to customers.

Original source

Scope

Policy Area
Content moderation
Policy Instrument
User speech right
Regulated Economic Activity
infrastructure provider: internet and telecom services, platform intermediary: user-generated content, platform intermediary: e-commerce, software provider: app stores, search service provider, messaging service provider, platform intermediary: other, infrastructure provider: cloud computing, storage and databases
Implementation Level
supranational
Government Branch
executive
Government Body
central government

Complete timeline of this policy change

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2026-02-16
concluded

On 16 February 2026, the European Commission published a summary regarding the implementation of us…