On 26 January 2026, the Government laid before the House of Commons and the House of Lords the draft Digital Markets, Competition and Consumers Act 2024 (Alternative Dispute Resolution) (Consequential Amendments) Regulations 2026. The Regulations would make consequential amendments to primary and secondary legislation following the entry into force of Chapter 4 of Part 4 of the Digital Markets, Competition and Consumers Act 2024. It would replace the voluntary alternative dispute resolution framework with a mandatory accreditation framework applicable to ADR providers handling consumer contract disputes. The instrument would revoke the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 and remove or replace related references in legislation, including the Consumer Rights Act 2015, the Energy Act 2023, the Package Travel and Linked Travel Arrangements Regulations 2018, and the Financial Services and Markets Act 2000 (Claims Management Activity) Order 2018.
Original source