China: Cyberspace Administration adopted implementation opinions on improving convenience of digital services for inbound personnel including quality of service requirement

Description

Cyberspace Administration adopted implementation opinions on improving convenience of digital services for inbound personnel including quality of service requirement

On 5 February 2026, the Cyberspace Administration of China issued the Implementation Opinions on Enhancing the Convenience of Digital Services for Inbound Foreign Nationals, which set out quality of service requirements for digital services used by foreign nationals entering China. The opinions address digital services in areas including telecommunications, payments, residence registration, healthcare, tourism, transport, and public services. The document provides for the optimisation of service processes, the removal of operational bottlenecks in digital applications, and the standardisation of procedures such as booking, check-in, and registration on digital platforms. The requirements apply across multiple digital service scenarios and form part of the adopted policy framework governing digital service provision for inbound foreign nationals.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services, digital payment provider (incl. cryptocurrencies), platform intermediary: other, infrastructure provider: other
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2026-02-05
adopted

On 5 February 2026, the Cyberspace Administration of China issued the Implementation Opinions on En…