On 28 January 2026, the Office of the Information and Privacy Commissioner for British Columbia released the guidance titled PIPA and AI scribes: best practices for healthcare organizations in BC. The guidance addresses healthcare organisations subject to the British Columbia Personal Information Protection Act (PIPA) that are considering the use of artificial intelligence scribes in clinical settings. It sets out how PIPA applies to the collection, use and disclosure of personal information through AI scribes, including requirements on appropriate purposes under the reasonable person test, express consent from patients and, where applicable, employees, accuracy obligations, security arrangements, access and correction rights, retention and destruction duties, and accountability when personal information is handled by vendors.
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