On 20 January 2026, the Broadcasting and Media Communications Commission (KMCC) published the legal guidance on telecommunications-related Laws for user protection relating to AI service providers, following a review of how existing telecommunications statutes apply to artificial intelligence services provided via information networks. The guidance analyses user-protection provisions under the Telecommunications Business Act and the Information and Communications Network Act, noting that AI services may fall within the scope of value-added telecommunications services and information and communications services, while the applicability of specific provisions can depend on the service form and mode of provision. It states that, where applicable, AI service providers should comply with duties under the Telecommunications Business Act, including prohibitions on conduct that harms user interests and failures to notify users of significant matters, and it reviews provisions under the Information and Communications Network Act on preventing the distribution of illegal or harmful information and protecting children and adolescents. The KMCC developed the legal guidance with the Korea Information Society Development Institute (KISDI) and external legal experts.
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