United Kingdom: Office of Communications opened investigation into Meta Platforms over compliance with statutory information requests under Section 135 of Communications Act

On 23 January 2026, the Office of Communications (Ofcom) opened an investigation into Meta Platforms regarding compliance with information requests under Section 135 of the Communications Act. Ofcom had issued formal notices on 31 July 2024 and 19 June 2025 to support market monitoring of the retail business messaging sector and the Wholesale A2P SMS Termination Market Review. Meta, as a provider of alternative business messaging services including WhatsApp for Business, received the notices, which requested data relating to WhatsApp Business. Ofcom indicated that some information provided by Meta may have been incomplete or inaccurate. The investigation will determine whether Meta complied with the statutory requirements under Section 135.