Republic of Korea: Personal Information Protection Commission announced investigation into Coupang over alleged unauthorised use of CCTV footage

Description

Personal Information Protection Commission announced investigation into Coupang over alleged unauthorised use of CCTV footage

On 7 January 2026, the Personal Information Protection Commission (PIPC) announced the launch of an investigation into Coupang over alleged violations of the Personal Information Protection Act involving the unauthorised analysis of workers' CCTV footage. Conducted by a dedicated Special Task Force, the probe focuses on the use or provision of surveillance data beyond its original purpose. The PIPC seeks to clarify whether these practices constitute a breach of data protection regulations.

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Scope

Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
data protection authority

Complete timeline of this policy change

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2026-01-07
under deliberation

On 7 January 2026, the Personal Information Protection Commission (PIPC) announced the launch of an…