United Kingdom: Competition and Markets Authority opened investigation into Marks Electrical concerning alleged automation of purchases

Description

Competition and Markets Authority opened investigation into Marks Electrical concerning alleged automation of purchases

On 17 November, the Competition and Markets Authority (CMA) opened an investigation into online electrical appliance reatiler Marks Electrical concerning alleged automation of purchases. Specifically, the CMA is evaluating whether Marks Electrical’s customers are being automatically opted in to purchasing additional services. The investigation is carried out under the CMA's consumer protection enforcement powers under the Digital Markets, Competition and Consumers Act 2024.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority

Complete timeline of this policy change

Hide details
2025-11-17
under deliberation

On 17 November, the Competition and Markets Authority (CMA) opened an investigation into online ele…