Description

Communications and Media Authority rejected Telecommunications Consumer Protections Code

On 24 October 2025, the Australian Communications and Media Authority (ACMA) rejected the Australian Telecommunications Association’s revised Telecommunications Consumer Protections Code (TCP Code) after determining that it failed to meet legislativ…

Scope

Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
infrastructure provider: internet and telecom services
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2025-10-24
rejected

On 24 October 2025, the Australian Communications and Media Authority (ACMA) rejected the Australia…