Description

Office of Communications closes consultation on draft rules on combatting mobile messaging scams

On 28 January 2026, the Office of Communications (Ofcom) closes the consultation on a draft rule on combating mobile messaging scams. The draft rule would require mobile providers to limit messaging volumes on pay-as-you-go SIMs, block numbers reported for scams and detect and stop scam messages in transit. For business messaging, providers and aggregators would need to conduct thorough “know your customer” and “know your traffic” checks, verify sender identities, manage incidents by addressing scam activity, and block malicious messages.

Original source

Scope

Policy Area
Content moderation
Policy Instrument
User identification requirement
Regulated Economic Activity
messaging service provider
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2025-10-29
in consultation

On 29 October 2025, the Office of Communications (Ofcom) opened a consultation on a draft rule on c…

2026-01-28
processing consultation

On 28 January 2026, the Office of Communications (Ofcom) closes the consultation on a draft rule on…