On 14 October 2025, the Office of Communications (Ofcom) released guidance outlining the regulatory obligations of online video game providers under the Online Safety Act. The guidance specifies that the Act applies to online services with user-to-user functions enabling users to create, share or upload content that can be encountered by others, including features such as matchmaking, in-game chat, livestreaming, and user-generated avatars or environments. It emphasises Ofcom’s role in enforcing online safety duties related to illegal content and content harmful to children. The guidance references Ofcom’s Register of Risks for 17 categories of illegal content and 12 types of content harmful to children, including terrorism, grooming, harassment, and violent or bullying content. Providers are instructed to assess risk, implement safety measures, conduct children’s access and risk assessments, and maintain records in accordance with the Act’s safety and related duties.
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