United States of America: Western District Court of Washington issued USD 2.5 billion settlement order against Amazon over deceptive subscription practices

Description

Western District Court of Washington issued USD 2.5 billion settlement order against Amazon over deceptive subscription practices

On 25 September 2025, the Western District Court of Washington approved a USD 2.5 billion settlement against Amazon. The settlement resolved Federal Trade Commission's (FTC) claims on violation of consumer protection laws through deceptive Amazon Prime subscription practices from 2019-2025. Amazon must pay USD 1 billion in civil penalties, and establish a USD 1.5 billion consumer fund for affected subscribers. The settlement requires Amazon to clearly disclose subscription terms before collecting billing information, obtain express consent before charging, provide simple cancellation mechanisms, and redesign signup flows to remove deceptive elements. Eligible consumers who enrolled through problematic flows and used minimal Prime benefits receive automatic payouts up to USD 51, while others can file claims for unintentional enrollment or failed cancellation attempts. A court-appointed supervisor oversees the 16-month consumer redress program. Amazon faces 10 years of compliance monitoring including mandatory reporting, recordkeeping, and FTC oversight through depositions and investigations.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
judiciary
Government Body
court

Complete timeline of this policy change

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2023-06-21
under deliberation

On 21 June 2023, the US Federal Trade Commission filed a complaint with the Western District of Was…

2023-09-20
under deliberation

On 20 September 2023, the US Federal Trade Commission filed an amended complaint with the Western D…

2025-09-25
in force

On 25 September 2025, the Western District Court of Washington approved a USD 2.5 billion settlemen…