Australia: Digital platform regulators issued working paper on immersive technologies including virtual reality and augmented reality

On 24 September 2025, the Digital Platform Regulators, comprising the Competition and Consumer Commission, Communications and Media Authority, eSafety Commissioner and Office of the Australian Information Commissioner issued working paper on immersive technologies, including virtual reality, augmented reality, mixed reality and haptic technologies. The paper examines risks to privacy, consumer protection, competition, media and online safety. It notes opportunities in gaming, education, healthcare and e-commerce, but highlights harms including scams, gambling, psychological impacts, and data misuse, especially for children and vulnerable groups. It was also highlighted that convergence with generative artificial intelligence may increase risks. The Digital Platform Regulators emphasises that existing consumer, competition, privacy, online safety and media laws apply. The regulators will continue monitoring developments, applying frameworks, and engaging with government to ensure a safe, fair, trusted and innovative digital economy.