European Union: European Commission requested information from Microsoft on detection and mitigation of financial scam risks

On 23 September 2025, the European Commission requested information from Microsoft on the detection and mitigation of financial scam risks. The investigation was initiated under the Digital Services Act, which mandates very large online platforms and search engines to assess and mitigate systemic risks associated with the dissemination of illegal content and with consumer protection. The investigation aims to understand how Microsoft identifies and manages risks related to financial scams, including links and advertisements that lead users to fraudulent websites, often resulting in financial losses. The Commission also sought details on the verification of business identities under "Know Your Business Customer" and information regarding advertising repositories to detect fraudulent advertisements and patterns.