Description

Data Protection Authority adopted guidelines on inactive user account data retention in digital content sectors

On 18 September 2025, the Data Protection Authority issued guidance on inactive accounts for digital content users. It applies to the audio-visual and video game sectors. Organisations must set a retention period and not keep inactive accounts indef…

Scope

Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
streaming service provider, software provider: other software
Implementation Level
national
Government Branch
executive
Government Body
data protection authority

Complete timeline of this policy change

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2025-09-18
adopted

On 18 September 2025, the Data Protection Authority issued guidance on inactive accounts for digita…