On 16 September 2025, the eSafety Commissioner adopted the social media minimum age regulatory guidance under the Online Safety Act 2021. The guidance applies to providers of age-restricted social media platforms and requires them to prevent users under 16 years old from holding accounts. Providers must detect and remove underage accounts, stop immediate re-registration, and provide clear information to users about account removal, data download, support services, and appeal options. The guidance is principles-based and requires continuous improvement of age assurance measures. Providers must comply with privacy obligations under the Privacy Act 1988 and maintain records to show adherence.
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