Israel: Privacy Protection Authority issued a ruling against Hot Mobile over alleged failure to comply with data removal request

Description

Privacy Protection Authority issued a ruling against Hot Mobile over alleged failure to comply with data removal request

On 13 August 2025, the Privacy Protection Authority issued a ruling against Hot Mobile with a fine of NIS 70,000 over failure to comply with a data removal request. It was highlighted that the company operates in the telecommunications sector, and it used a former customer’s personal data after service termination. It was also highlighted that it sent repeated marketing messages despite deletion requests. The company also failed to meet notification obligations and used the data for purposes other than originally intended.

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Scope

Policy Area
Data governance
Policy Instrument
Data protection regulation
Regulated Economic Activity
cross-cutting
Implementation Level
national
Government Branch
executive
Government Body
data protection authority

Complete timeline of this policy change

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2025-08-13
in force

On 13 August 2025, the Privacy Protection Authority issued a ruling against Hot Mobile with a fine …