Poland: Competition Authority found that Booking breached consumer rights rules by using ambiguous terms of service
Description
Competition Authority found that Booking breached consumer rights rules by using ambiguous terms of service
On 12 August 2025, Poland’s Competition Authority (UOKiK) found Booking in breach of consumer rights rules for using ambiguous terms of service. Under the Omnibus Directive deriving Amendments concerning Consumers' Rights and Unfair Market Practices…
Scope
Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority