Description

United Kingdom and India signed Free Trade Agreement including provisions on consumer protection

On 24 July 2025, the United Kingdom and India signed a Free Trade Agreement including commitments from both countries to safeguard consumer interests and promote a transparent regulatory environment. The Agreement applies to digital trade activities and requires each Party to enforce laws against misleading, deceptive, fraudulent, and unfair commercial practices that harm or could harm consumers. It mandates that online consumers receive protection equivalent in effect to that available in offline commerce, and promotes cooperation between national consumer protection authorities. Parties must also publish information on consumer remedies and business compliance obligations, and improve access to redress mechanisms, including alternative dispute resolution.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
cross-cutting
Implementation Level
bi- or plurilateral agreement
Government Branch
executive
Government Body
central government

Complete timeline of this policy change

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2025-05-06
under deliberation

On 6 May 2025, the United Kingdom and India concluded negotiations on a Free Trade Agreement, inclu…

2025-07-24
adopted

On 24 July 2025, the United Kingdom and India signed a Free Trade Agreement including commitments f…