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Description

Settlement between FTC and Fashion Nova on online reviews

The Federal Trade Commission (FTC) announced a settlement with Fashion Nova following a complaint by the FTC on the company's deceptive product review system. Under the settlement, Fashion Nova will pay $4.2 million and will be prohibited from misrepresenting any customer review: in particular, the company will be obliged to post all customer reviews except the ones containing obscene, racist or unlawful material.

Original source

Scope

Policy Area
Other operating condition
Policy Instrument
Consumer protection regulation
Regulated Economic Activity
platform intermediary: e-commerce
Implementation Level
national
Government Branch
executive
Government Body
competition authority

Complete timeline of this policy change

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2021-10-14
under deliberation

The Federal Trade Commission (FTC) has announced a complaint against the company "Fashion Nova", ac…

2022-01-25
in force

The Federal Trade Commission (FTC) announced a settlement with Fashion Nova following a complaint b…