Philippines: Internet Transactions Act of 2023 (Republic Act No. 11967) including user right regulation entered into force

On 20 June 2025, the Internet Transactions Act of 2023 (Republic Act No. 11967) entered into force. The Act requires online consumers to exercise ordinary diligence when conducting a transaction online and defines remedies for online consumers in the case of a defect, malfunction, or loss of the goods purchased. Additionally, the Act defines the obligations of e-marketplaces, e-retailers, and online merchants in relation to internet transactions taking place on their websites. Lastly, the Act sets penalties and damages for any violation of the obligations defined in the Act.