United States of America: Attorney General reached settlement with MoneyGram over violation of consumer protection laws (Attorney General of New York v MoneyGram International) (Case No. 22-cv-3256)

Description

Attorney General reached settlement with MoneyGram over violation of consumer protection laws (Attorney General of New York v MoneyGram International) (Case No. 22-cv-3256)

On 16 June 2025, the New York Attorney General announced a USD 250’000 settlement with MoneyGram International and MoneyGram Payment Systems for violations of consumer protection laws. The settlement resolves claims that MoneyGram failed to transfer funds, delayed refunds, and conducted improper investigations into transaction errors. The company, an international money transfer provider operating in the United States, is required to comply with all applicable consumer protection laws, ensure clear disclosures, issue refunds promptly, and investigate errors in a timely manner. The settlement follows a 2022 lawsuit filed by the Attorney General to hold MoneyGram accountable for safeguarding consumers’ money transfers.

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Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
digital payment provider (incl. cryptocurrencies)
Implementation Level
subnational
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

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2022-04-21
under deliberation

On 21 April 2022, New York Attorney General and the Consumer Financial Protection Bureau filed a la…

2025-06-16
in force

On 16 June 2025, the New York Attorney General announced a USD 250’000 settlement with MoneyGram In…