Australia: Australian Communications and Media Authority accepted enforceable undertaking from Betchoice Corporation Pty following breaches of Interactive Gambling Act 2001

On 16 April 2025, the Australian Communications and Media Authority (ACMA) accepted an enforceable undertaking from Betchoice Corporation Pty Ltd under Section 114 of the Regulatory Powers (Standard Provisions) Act 2014 (Cth). This followed contraventions of Subsection 61MB(5) of the Interactive Gambling Act 2001 (Cth), which were committed between 21 August 2023 and 28 February 2024. These contraventions were related to Betchoice's failure to close the wagering accounts of individuals registered with the National Self-Exclusion Register (NSER), which breached their obligation to take reasonable steps to prevent excluded individuals from accessing wagering services. As part of the undertaking, Betchoice must implement several remedial actions, including refunding net deposits to affected customers in accordance with the methodology set out in the undertaking and appointing an independent consultant to review the company’s systems, policies, procedures and governance arrangements for NSER compliance. The consultant must submit periodic reports with findings and recommendations to the ACMA. Betchoice must also submit a board-approved implementation plan and provide relevant personnel with training to ensure future adherence to sections 61MB and 61MC of the Interactive Gambling Act 2001 (Cth). The undertaking will remain in force for 24 months from the commencement date and can be enforced by the ACMA in court if breached.