Republic of Korea: Communications Commission announced evaluation of user protection by telecom and online service providers including assessment of service quality

Description

Communications Commission announced evaluation of user protection by telecom and online service providers including assessment of service quality

On 23 April 2025, the Korea Communications Commission (KCC) announced that 47 companies were selected for the 2025 user protection evaluation, including basic telecommunications providers such as SK Telecom, KT, and LG U+, as well as value-added ser…

Scope

Policy Area
Consumer protection
Policy Instrument
Quality of Service requirement
Regulated Economic Activity
infrastructure provider: internet and telecom services, platform intermediary: user-generated content, streaming service provider, platform intermediary: e-commerce, software provider: app stores, search service provider, platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
other regulatory body

Complete timeline of this policy change

Hide details
2025-04-23
under deliberation

On 23 April 2025, the Korea Communications Commission (KCC) announced that 47 companies were select…