United Kingdom: Competition and Markets Authority published consumer enforcement guidance in line withDigital Markets, Competition and Consumer Act 2024 (CMA200/CMA201)

On 4 April 2025, the Competition and Markets Authority (CMA) published consumer enforcement guidance in line with the Digital Markets, Competition and Consumer Act 2024 (DMCC Act). This guidance describes how the CMA will utilise its new direct consumer enforcement powers under the DMCC Act, effective from 6 April 2025. Aimed at strengthening consumer protection mechanisms, the document outlines processes for enforcement actions, the acceptance of undertakings, settlement scenarios, and imposition of penalties for non-compliance. Additionally, it elaborates on the CMA's decision-making processes and complaint handling procedures to ensure a transparent and effective enforcement regime across the United Kingdom.