Description

Federal Competition and Consumer Protection Act including user rights entered into force

On 30 January 2019, the Federal Competition and Consumer Protection Act (FCCPA), 2018 was signed by the President and entered into force. Under the Act, consumers are granted rights, including the right to select suppliers, cancel advance bookings, and return goods under specific circumstances. They have the right to choose or examine goods before purchase, ensuring that the goods are of acceptable quality and fit for the purpose. Consumers can return unsafe or defective goods for a refund if they were unsuitable for a communicated purpose or did not correspond to the sample or description provided.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
User/subject right
Regulated Economic Activity
cross-cutting
Implementation Level
national
Government Branch
executive
Government Body
central government

Complete timeline of this policy change

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2019-01-30
in force

On 30 January 2019, the Federal Competition and Consumer Protection Act (FCCPA), 2018 was signed by…

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