India: Central Consumer Protection Authority opened investigation into Ola and Uber over alleged differential pricing based on different models of mobiles

Description

Central Consumer Protection Authority opened investigation into Ola and Uber over alleged differential pricing based on different models of mobiles

On 23 January 2025, the Central Consumer Protection Authority (CCPA) initiated an investigation into Ola and Uber over allegations of pricing disparities based on whether users accessed their platforms through iPhones or Android devices. Notices have been issued to both companies, requiring their responses. The investigation follows growing concerns about potential discriminatory pricing practices.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Non-discrimination requirement
Regulated Economic Activity
platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority

Complete timeline of this policy change

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2025-01-23
under deliberation

On 23 January 2025, the Central Consumer Protection Authority (CCPA) initiated an investigation int…

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