Description

Closed AGCM investigation into Booking's alleged abuse of dominant position

On 17 December 2024, the Italian Competition Authority (AGCM) concluded its investigation into Booking following commitments made by the platform to address concerns of alleged abuse of a dominant position. The investigation focused on practices that potentially restricted the ability of Italian hotels to set different rates on Booking and other online sales channels. Booking proposed a package of commitments to address these concerns, which AGCM accepted, ensuring that hotel pricing on other platforms is not considered in the operation or promotion of these programs. Additional measures include updated communications to hotels, increased transparency on program terms, and the provision of periodic data to partners.

Original source

Scope

Policy Area
Competition
Policy Instrument
Unilateral conduct regulation
Regulated Economic Activity
platform intermediary: other
Implementation Level
national
Government Branch
executive
Government Body
competition authority

Complete timeline of this policy change

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2024-03-22
under deliberation

On 22 March 2024, the Italian Competition Authority (AGCM) opened an investigation into Booking's a…

2024-08-08
in consultation

On 8 August 2024, the Italian Competition Authority (AGCM) opened a public consultation on the comm…

2024-09-13
processing consultation

On 13 September 2024, the Italian Competition Authority (AGCM) closes the public consultation on th…

2024-12-17
concluded

On 17 December 2024, the Italian Competition Authority (AGCM) concluded its investigation into Book…

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