India: Adoption of Information Technology Rules 2021 including requirement of appointing local compliance and grievance officers
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Description
Adoption of Information Technology Rules 2021 including requirement of appointing local compliance and grievance officers
The India Ministry of Electronics and Information Technology adopted the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 which include the requirement for "significant social media intermediaries" and news media content providers to appoint employees who are resident in India as Chief Compliance Officers (responsible for ensuring compliance with the Rules), nodal contact persons (for continuous coordination with law enforcement agencies), and Resident Grievance Officer (that must respond to every grievance within 15 days).
Original sourceScope
Policy Area
Other operating conditions
Policy Instrument
Local operations requirement
Regulated Economic Activity
platform intermediary: user-generated content, other service provider
Implementation Level
national
Government Branch
executive
Government Body
central government
Key regulatory dimensions
Regulated subjects
The businesses, government agencies or individuals affected by this policy or regulatory change.
producer / supplier
1
Type
Private organisation
Economic activity
Category
All
Policy change by business practice
The detailed activities within the scope of this policy or regulatory change.
own content: any format: hosting (any form)
Regulatory tool
Duty to appoint compliance officer
Local representation requirement
Sanctions
Determined by existing law or regulation
Regulated subjects
1