Kenya: Adopted report in CAK inquiry into online food and delivery platforms market

On 25 April 2024, the Competition Authority of Kenya adopted a report following an inquiry into the online food and delivery platforms market. The report notes that platforms collect consumer data for personalised services, often requiring consumers to consent to data terms without an option to decline. The report recommends the Competition Authority continue to monitor the market, address consumer protection issues, and encourage self-regulation through codes of conduct.