On 18 May 2020, the Ministry of Finance adopted the Digital Financial Services Policy to guide collaboration with industry stakeholders in creating a digital financial ecosystem. The policy's measures include tiered Know Your Customer (KYC) processes, data-sharing frameworks, and interoperable payment systems. The policy supports innovation through regulatory sandboxes, open APIs, and tax incentives for digitising payments. It also emphasises infrastructure improvements, such as upgrades to the Ghana E-Payment Portal (GEPP) and biometric-enabled payment systems.
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