Description

Issued ruling in KKV investigation into Finsoffat Oy for allegedly misleading discount advertising

On 28 March 2024, the Finnish Competition and Consumer Authority issued a ruling against Finsoffat Oy for allegedly misleading discount advertising. The ruling highlighted that Finsoffat Oy's website advertised products with reduced prices and a higher comparison price, using the term "Sale," although the company claimed it was not a discount campaign. The ruling imposes obligations on Finsoffat Oy to ensure that all marketing complies with the Consumer Protection Act, requiring clear communication on comparison prices and preventing misleading representations of discounts when no previous higher price exists.

Original source

Scope

Policy Area
Consumer protection
Policy Instrument
Fair marketing and advertising practice requirement
Regulated Economic Activity
other service provider
Implementation Level
national
Government Branch
executive
Government Body
consumer protection authority

Complete timeline of this policy change

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2024-03-28
in force

On 28 March 2024, the Finnish Competition and Consumer Authority issued a ruling against Finsoffat …